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City of Emeryville Proclamation (pdf) for Wendy Silvani

“The success of this popular and effective shuttle service is due in large part to Ms. Silvani’s dedication, organizational skills, innovative ideas and, most importantly, efficient implementation.  The Emeryville business community has benefitted significantly from the smooth operation of this vital transportation link.”

            ---- Nora Davis, Councilmember, City of Emeryville

 

 

“Because of Ms. Silvani’s vision and abilities, the City…contracted to provide an on-demand shuttle service for local seniors and people with disabilities…Patrons have had nothing but positive reviews ...  We have also appreciated Ms. Silvani’s expertise in transportation management to provide a lean and efficient shuttle service.  She specifically has helped the program lower capital and operational expenses that enable the shuttle to serve the community for another year and a half past the original funding date.”

            ----Cindy Montero, Youth and Adult Services Manager, City of Emeryville

 

 

“As an Emery Go Round passenger, I am very happy with the level of service provided.  As a transit advocate, I point to the Emery Go Round as a model for other transit agencies to follow.  I greatly appreciate Wendy’s desire to explore ways to improve service and efficiency.  “

            ----- John Scheuerman, Emeryville Resident and Transit Advocate

 

 

“During her tenure, Emery Go Round has greatly expanded both its service and its ridership.  Wendy has constantly thought about new markets for transit and related services as well as new ways to deliver those services.  She has been very helpful in treating the Emery Go Round as a complement to, rather than a competitor with, AC Transit service….Throughout the AC Transit district, communities look to Emery Go Round as a model they wish to emulate.”

                  ------Nathan Landau, Senior Transportation Planner, AC Transit

 

 

“Our continued selection of ETMA as a long term demonstration site is because of the exceptional management of the fleet provided by Wendy Silvani.  I have found Wendy to be an exceptional manager of both capital equipment and people.  Her attention to detail and knowledge of fleet operations stands out when compared to that of other demonstration sites our company has used in the past.  I am also impressed by Wendy’s forward looking vision and her abilities in public relations.”

                  ---- Kevin F. Brown, Marketing & Regulatory Affairs Manager, Engine Control Systems

 

 

“Wendy’s role in Emery Go Round’s success is unique.  She has shown that one person can make or break a system via incredible people skills, integrity, enthusiasm, and hard work.  Wendy sets a customer-centered tone…that has created a consistent, customer-focused culture…the default state is to help riders…to ensure they keep coming back…”

                  ------Steve Raney, Cities 21:  Advanced transit and smart growth

"Wendy's been a dream to work with."

------Kathy Kleinbaum:  City of Oakland


Why is Transportation so Important?

It's the integral tie between where we live, work, play, and how we get around.

It's also central to the overall quality of life. Decisions about where we live, work, and shop revolve around the availability and number of transportation choices.

The availability and number of transportation choices impacts local communities in several ways:
  • Diversity of tax revenues
  • Property values
  • Image and public perception of accessibility or isolation
  • Congestion within the community
  • Congestion to and from the community
  • The cost of building and maintenance of roadways and parking facilities
  • Use of public services
  • Environmental quality
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