Services

Transportation Planning & Management

  • Market and transportation research
  • Market surveys
  • Assessing existing conditions and policies
  • Creating transportation management plans
  • Developing parking management policies and programs
  • Design, implementation and management of transportation programs:
    • Shuttles – Service planning and budgets;
      Schedule and Route design;
      Vehicle needs analysis;
      Customer service
    • Transportation Services for Seniors, ADA, and other special market segments
    • Car-Sharing
    • Ridematch services, carpools and vanpools
    • Bicycle and pedestrian access
    • Casual carpools and “Guaranteed” Ride Home programs
  • Fleet Acquisition, Management and Maintenance
  • Contract Negotiations and Management

CUSTOMER SERVICE, MARKETING AND PUBLIC RELATIONS

  • Customer surveys
  • Liaison and coordination with public transit, other transportation vendors and providers; cities, and regulatory agencies
  • Marketing and informational campaigns: print, video, web-based, special events, marketing communications
  • Representation at public meetings
  • Develop ongoing programs to maximize employee performance and customer satisfaction

 

STRATEGIC PLANNING, EXECUTIVE LEADERSHIP AND MANAGEMENT

  • Creation of partnerships that mobilize communities to deliver programs
  • Establish sustainable cooperative funding structures and mechanisms:
    • Build support for and form new entities:  TMA’s, PBID’s, other legal and fiscal structures
  • Development of Funding and Service Agreements
  • Budgeting and financial management
  • Business development and strategic planning
  • Policy development